Sales Training Team

Discusses customer appointments and how to present a "clean" image to prospects. Covers information packets, using the telephone, selling an intangible service, using audiovisuals as sales aides, and what prospects expect from contract cleaners. Build confidence in selling skills.

Covers basic conduct you should expect from your sales personnel. Includes the six primary steps that must be considered in making effective sales calls, including the warm-up, creating interest, explaining features and functions, and testing interest.

In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face se[Read More]

Close the Deal is bursting with hot leads for sales pros looking to sharpen their skills and win more customers. Authors Sam Deep and Lyle Sussman show how to capture sales without being pushy or arrogant. Deep, a consultant from Pittsburgh, and Sussman, a management professor at the University of Louisville, believe that the essence of sellin[Read More]

Prospecting is a critical activity that always leads to more sales, yet most salespeople dislike it. In this fast-paced, entertaining session, Warren Greshes presents a proven system that takes the guesswork out of prospecting. He will show you how to stay consistently motivated, overcome call reluctance, develop a powerful script for setting appoi[Read More]