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	<title>Sales Training Team &#187; Diamond Sales</title>
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		<title>Using the Diamond Touch to Improve Your Sales and Service Strategy</title>
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		<pubDate>Thu, 01 Oct 2009 09:28:33 +0000</pubDate>
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		<description><![CDATA[Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the]]></description>
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