Sales Training Team

How do you cultivate relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term relationships that lead to higher customer retention, and far more referrals. In this high-energy, high-content program, you'll learn the [Read More]

When a typical taxi ride from the airport to a hotel turns out to be everything but ordinary, Joel Weldon discovers an amazing man who redefines what it means to sell and serve. Buckle your seat belt and get ready for a fascinating journey, as Joel helps you relive the adventures of Willie, and the amazing difference that anyone can make, when they[Read More]

Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees a[Read More]

Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the same. The fact is, everybody has a unique way in which they like to be treated, and Dr. Nate Booth shows you how to uncover what's most important to [Read More]