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		<title>Make My Life Easier &#8211; Customer Retention and Sales Training</title>
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		<description><![CDATA[With the ability to buy almost anything you want or need from an 800 number or the internet, the day of the mediocre salesperson is dead. The 21st century customer is more demanding than ever and will]]></description>
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		<title>How Everybody Needs to Think Differently About Sales</title>
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		<pubDate>Tue, 10 Nov 2009 21:38:10 +0000</pubDate>
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		<description><![CDATA[  From the bestselling author of What the CEO Wants  You to Know: How to rethink sales from the outside in    More than ever these days, the sales process often turns into a war about price—a frustr]]></description>
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