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		<title>Make My Life Easier &#8211; Customer Retention and Sales Training</title>
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		<title>How Everybody Needs to Think Differently About Sales</title>
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		<title>Using the Diamond Touch to Improve Your Sales and Service Strategy</title>
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		<description><![CDATA[Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the]]></description>
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